INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to provide accurate representations of our products through images on our website. However, please note that due to variations in lighting, screen resolution, and manufacturing processes, the actual product may differ slightly from the image displayed. We assure you that any differences are minimal and do not compromise the quality or functionality of the product. If you have any concerns about the appearance of your purchase, please don't hesitate to reach out to our customer support team, and we'll be happy to assist you.

How long after payment should I expect delivery?

Delivery takes 3-5 working days after payments have cleared in our account.

Can you do urgent orders?

Yes, during the checkout page you can choose overnight delivery which will get your order delivered in 1-2 days depending on the distance. A fee of R400 is charged for urgent orders.

Do you have a walk-in shop?

No. We do not have walk-in stores, all our products are sold online via website or our social media platforms

Do your products have instruction on how to use them?

Yes, after a successful purchase you should get an email with your payment receipt and instructions on how to use the products. We also have private you tube links to video tutorials on how to use the muthi

INFORMATION ABOUT US

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